City of Joburg

Johannesburg City Parks and Zoo

Johannesburg Zoo


All queries should be channelled through the call centre, Joburg Connect, which can be contacted 24 hours, seven days a week, on 0860 56 28 74 or 011 375 5555 For each query, you will get a reference number. Make sure you keep this number so that you can follow up your query. Email: Facebook Instagram Youtube

Joburg City Parks calls on residents NOT to fell or vandalise trees on roadsides and other public areas at their own discretion.

Illegal removal of trees in Johannesburg

Johannesburg City Parks and Zoo has been tirelessly working towards addressing greening initiatives in the City of Johannesburg by planting established street trees at great costs to the tax base of the city.  

However, we have noted with grave concern that more and more individuals are illegally removing and vandalising trees in and around Johannesburg.

As one of the man-made treed cities in the world, our trees are vital to our environment and the beauty they bring to our city. They reduce the effects of climate change by absorbing air pollutants and act as a natural habitat.  

Street trees are the property of the City of Johannesburg and are protected by strict by-laws. City Parks is inundated with reports of illegal tree felling mainly during autumn.

The seasonal falling of leaves is a natural phenomenon; sadly residents are removing trees at their own discretion. Due to weather conditions, leaves fall into properties, gutters and swimming pools; residents are advised to cover their pools during autumn to stop falling leaves from damaging water pumps and such.

We urge residents and communities to refrain from illegally removing and felling trees. Failing to comply will result in legal action and hefty fines being imposed.  Transgressors will also be obliged to replace trees and will be liable to replant street trees of the same size, species and value.

Should you believe there is reason to remove a tree, residents should log a formal complaint at Joburg Connect, supported by a written request. Upon receipt, City Parks will investigate to determine if the request is valid. Keep in mind that, generally, City Parks will only remove a tree if it is dead or busy dying.

Illegal tree removals, and requests to prune or fell trees, should be reported to or contact Johannesburg City Parks and Zoo on 011 712 6600 or Joburg Connect on 011 375 5555.