City of Joburg

Johannesburg City Parks and Zoo

Johannesburg Zoo


All queries should be channelled through the call centre, Joburg Connect, which can be contacted 24 hours, seven days a week, on 0860 56 28 74 or 011 375 5555 For each query, you will get a reference number. Make sure you keep this number so that you can follow up your query. Email: Facebook Instagram Youtube

Johannesburg City Parks and Zoo works hard to ensure that the City's parks and open spaces are safe environments, and encourages visitors to help by co-operating with its park safety unit and following some simple safety tips.


What you can do

Residents who spot any illegal activities taking place in the City's open spaces are urged to call 10111 or contact the head office at Florida Lake Park on (011) 472-6539.

Tips for visitors
Although City Parks works hard to make our parks safe, it cannot guarantee 100 percent safety at all times. It is important for the community to be vigilant and involved.

Here are a few tips to ensure that your visits to Johannesburg parks are safe and enjoyable:


  • Feed the animals.
  • Break plants, trees or park equipment.
  • Start a fire in a restricted area.
  • Take your dog off its leash.
  • Be disrespectful towards other park users.


  • Adhere to signage in the parks.
  • Stay alert.
  • Report any wrongdoing in your park.
  • Respect your local surroundings.
  • Watch the weather.
  • Remember that safety is a personal responsibility.
  • Talking on your cellphone in a public place makes you vulnerable.

Remember, safety in Joburg’s parks is a collective effort. City Parks hopes you enjoy your next park visit.