City of Joburg

Johannesburg City Parks and Zoo

 

Johannesburg Zoo

 

All queries should be channelled through the call centre, Joburg Connect, which can be contacted 24 hours, seven days a week, on 0860 56 28 74 or 011 375 5555 For each query, you will get a reference number. Make sure you keep this number so that you can follow up your query. Email: joburgconnect@joburg.org.za


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Calling on Residents to maintain their private spaces 

The City of Johannesburg is calling on residents to maintain their private spaces, failing which the city will undertake this service and escalate this to the rates account of the defaulting landowner.

An authorised official may declare a problem property with one or more circumstances exist at the property:

  • Have been abandoned by the registered owner or responsible person
  • Rates and Taxes have not been paid for any three months during any period of 12 months.
  • Water and electricity have not been paid for three months during any 12 month period.
  • Does not comply with existing legislation and / or is not maintained in accordance with health, fire safety and town planning and building control bylaws.
  • Has no limited use of lifts in the building on the property
  • Is overcrowded as envisaged in any law, By-law, town planning scheme in operation or any other relevant legislation
  • Is unhealthy, unsanitary, unsightly or objectionable
  • Has overloaded or illegally connected electricity supply
  • Has no electricity supply
  • Has no water supply
  • Has illegal connections to sewer mains
  • Has overflown or blocked sewer drains
  • Is subject to complaints of criminal activities, including but not limited to drug dealings, prostitution, money laundering.
  • Occupied illegally
  • An injurious condition exists
  • Where refuse, waste material, rubble, scrap or any similar material is accumulated, dumped, stored or deposited, unless so stored in terms of valid approval by the local authority
  • Is partially completed
  • Is structurally unsound
  • Is a threat or danger to the safety of the occupiers, registered owners, responsible person or the public in general

The authorised official shall serve a written notice on the responsible person that the property has been declared a problem property requiring such responsible person within a specified period to comply with the provisions of these By-laws and any other relevant legislation or By-laws and the responsible person shall forthwith comply with the notice. If the authorised official has reason to believe that the condition of any building or property is such that steps should immediately be taken to protect the safety and health of persons or property, he or she may take steps as may be necessary in the circumstances to alleviate that condition, without serving or delivering such notice on or to the responsible person and may recover the cost of such steps from the responsible person.

Any person who contravenes any provision or fails to comply with any notice issued in terms of these By-laws commits an offence and may, in the sole discretion of the local authority be fined on the spot to the extent as stipulated by the local authority. Any person who contravenes any provision or fails to comply with any notice issued in terms of these By-laws, commits an offence and shall be liable for criminal prosecution.

Any person may by means of a written application, in which the reasons are given in full, apply to the local authority for exemption from any provision of this By-law.